Lab's FAQs

Can I send in my rolls?

Yes you can! Follow the 4 simple steps below to see how!
1. Head over to the "Pricelist" page and choose which services you need!
2. Write the services you need on a piece of paper and place it in a envelope/package with your rolls.
3. Mail it to the following address: 80 Playfair Road, Block A #04-01 Singapore 367998.
4. You can make payment by transferring the total fees to our UEN No. 53402757A via PayNow and leave your name under reference!
And that's it! We recommend you to use padded envelopes to provide extra security for your rolls when mailing it over.

How will I be getting my scans?

We can send your scans via 2 channels: a WeTransfer link sent to your email if you left your email on our developing form, or sending your scans as files through Telegram if you left your Telegram handle on our developing form.
For WeTransfer, do check your junk or spam mail if you have not received it within the turnaround time listed as it might end up there sometimes.

How do I know which processing method my roll requires?

The processing method for each roll is normally written on the packaging or the canister itself, and you can refer to that to know which type of developing and processing you should opt for.

What is the difference between premium and pro-grade scans?

You can check out the differences in scan sizes here.


If you have any other enquiries, you can drop us a message on our Instagram or Whatsapp at +65 8686 0349!